Registration of an account with the EARL Royalty program, either online or in the App, confirms acceptance of the terms of this agreement. EARL reserves the right to alter these terms and conditions at any time.
EARL awards Royalty points on the purchase of drink-in or takeaway coffees & all other hot beverages. For each $1 spent on hot beverages, 10 points are earned.
Every 8th hot beverage (of the same value) will be free.
Points are not awarded in association with any other promotion or discount. Points are not redeemable for cash.
EARL will take all care to ensure the award of points with each transaction but takes no responsibility for any technical errors associated with points collection.
If a card is lost or stolen, any EARL Canteen store (excluding St Kilda Rd) can issue a replacement. From there, it is the cardholder’s responsibility to visit our Royalty site and add the new card information to the existing account. At this time, any balances will be transferred.
EARL will take all care to ensure the transfer of balances with the card replacement process but takes no responsibility for any technical errors associated with the transfer.
Any card reported as lost or stolen can no longer be used.
Should any card or account or account appear unauthorised, fraudulent or unlawful, EARL may not accept it.
EARL Royalty cards should be treated like cash. Points and/or cash balance on the card are not redeemable for cash.
There is no fee associated with the registration, activation or use of the EARL Royalty program.
It is the cardholder’s responsibility to maintain all personal information held about them, including their login details. This can be updated here.